Privacy Policy — Optimal Grade Home and Property Services

Optimal Grade Home and Property Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

 

1. Information We Collect

We may collect personal information when you:

• Request an inspection

• Fill out a form on our website

• Call, text, or email us

This may include:

• Name

• Phone number

• Email address

• Property address

• Any information you voluntarily provide related to your inspection

 

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and perform home inspections

• To communicate with you regarding your inspection

• To respond to inquiries and provide customer support

• To deliver inspection reports and related services

We collect, use, and disclose personal information only as necessary to provide our services and operate our business.

We do not sell, rent, or trade your personal information.

 

3. How Your Information Is Shared

We may share your information only where necessary to:

• Deliver our services (including through website hosting, email communication, and inspection reporting platforms)

• Comply with applicable legal obligations

Service providers may include third-party platforms used to operate our business (such as website hosting or email systems.)

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We do not share your information for third-party marketing purposes.

 

4. Data Storage and Protection

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, loss, or disclosure.

Your information may be stored or processed in Canada or in other jurisdictions where our service providers operate.

We retain personal information only as long as necessary to fulfill the purpose outlined in this policy and to comply with applicable legal requirements.

 

5. Cookies and Website Use

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

These may include basic analytics tools provided by our website platform or third-party services.

You can adjust your browser settings to settings to refuse cookies; however, some features of the website may not function properly.

 

6. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements, by contacting us.

 

7. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Optimal Grade Home and Property Services
Amherst, Nova Scotia
Phone: 902-297-4535
Email: Info@Optimalgrade.ca

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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